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WhyLabs Achieves SOC 2 Type 2 Certification!

AI observability is mission-critical for production ML applications. At WhyLabs, we are committed to making AI observability ubiquitous and available to every AI practitioner by removing the barriers for the adoption of this essential technology. One of these barriers is the need for data privacy and security assurance.

We are very happy to announce that we successfully completed our SOC 2 Type 2 examination with zero exceptions. WhyLabs is committed to ensuring our current, and future customers are well informed about the robust capabilities and security of the WhyLabs AI Observatory platform. A part of that commitment is our guarantee to have our business policies and practices evaluated and validated by independent third parties.

What is SOC 2 Compliance?

System and Organization Controls (SOC) reports are issued to organizations that provide services like WhyLabs, and whose controls have been evaluated by a third party against defined standards. SOC 2 is one of the most comprehensive certifications within SOC and is broadly considered the most trusted third-party security verification.

WhyLabs’ successful SOC 2 Type 2 examination was focused on controls as they relate to security. This designation recognizes that WhyLabs meets all the infrastructure and data control policy requirements to regularly monitor for malicious or unrecognized activity, monitor user access levels, and document system configuration changes. The results reveal that our information and systems are thoroughly protected against unauthorized access, disclosure of information, and damage to systems. The report is available to customers and prospects evaluating the effectiveness of WhyLabs’ policies and procedures for controlling our services.

Our relentless commitment to your security

We know that security and data privacy are critical for all our customers and users. We designed our SaaS platform, the WhyLabs AI Observatory, from first principles with privacy built in. The raw data never leaves the customer perimeter.  Our approach is to profile model inputs and outputs continuously but capture only statistical profiles of the underlying data. These statistical profiles do not contain proprietary information or PII, and for added security, all statistical profiles are encrypted during transfer and at rest.

WhyLabs was designed to remove barriers for organizations to adopt and optimize ML applications - with peace of mind that their data is secure. We want customers to focus on achieving healthy models and healthy data without worrying about threats to data and privacy. Our successful SOC2 Type 2 certification is only one of the stepping stones in our commitment to security.

To learn more about security at WhyLabs, visit our security page or join our Slack. To request The WhyLabs SOC 2 Type 2 report, please contact your account manager or email [email protected]

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